{"id":1886,"date":"2025-05-31T06:55:56","date_gmt":"2025-05-31T06:55:56","guid":{"rendered":"https:\/\/neoteric365.com\/resources\/?p=1886"},"modified":"2025-05-31T07:00:38","modified_gmt":"2025-05-31T07:00:38","slug":"chemical-manufacturer-2","status":"publish","type":"post","link":"https:\/\/neoteric365.com\/resources\/case-studies\/chemical-manufacturer-2\/","title":{"rendered":"Chemical Manufacturer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1886\" class=\"elementor elementor-1886\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22c2185 e-flex e-con-boxed e-con e-parent\" data-id=\"22c2185\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1271a79 elementor-widget elementor-widget-heading\" data-id=\"1271a79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 09-10-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Company\nProfile<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a35b4d elementor-widget elementor-widget-text-editor\" data-id=\"5a35b4d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 09-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tLeading chemical supplier delivering speciality cleaning and process tailored solutions for pulp and paper making, commercial vehicle cleaning and water treatment. \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f9e97a elementor-widget elementor-widget-heading\" data-id=\"9f9e97a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Business Segment<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad32c2d elementor-widget elementor-widget-text-editor\" data-id=\"ad32c2d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Chemical Manufacturer<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a734f72 elementor-widget elementor-widget-heading\" data-id=\"a734f72\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Company size \n<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32b2627 elementor-widget elementor-widget-text-editor\" data-id=\"32b2627\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>1000+ Employees<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fbc1f3 elementor-widget elementor-widget-heading\" data-id=\"0fbc1f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Key features<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16f8c25 elementor-widget elementor-widget-text-editor\" data-id=\"16f8c25\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Quotations, Office 365 integration Case management<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc3fd9a elementor-widget elementor-widget-heading\" data-id=\"cc3fd9a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CHALLENGE <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f0acf0 elementor-widget elementor-widget-text-editor\" data-id=\"5f0acf0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Client is a pioneer in supplying cleaning solutions to businesses across several industry segments. Initially, Sales team use basic Excel based contact lists hosted on their internal portal to manage prospect management, client appointments, customer correspondences (phone, email, telephone conversations etc.). Day to day operations became a hassle as their business grew and felt a lack of centralized application to manage customers and keep pace with digital innovation around them lacking integration with social media and document real time document sharing such as e-invoice, quotations and approval process.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91c27c0 elementor-widget elementor-widget-heading\" data-id=\"91c27c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SOLUTION<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3bd12d elementor-widget elementor-widget-text-editor\" data-id=\"a3bd12d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Client\u2019s major concern was customer quotation management and approval process. Neoteric365 proposed Dynamics 365 Customer Engagement to integrate all islands of manual process. Following are the organized approach:<\/p><ol><li>Setup Dynamics 365 Customer Engagement cloud hosted system<\/li><li>Setup Prospect, Customer, Bid features and email integration<\/li><li>Setup Customer quotation and approval matrix<\/li><li>Data migration from excel to new CRM system<\/li><li>Train customer support team to work with case management<\/li><li>Create custom dashboards<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f61023 elementor-widget elementor-widget-heading\" data-id=\"2f61023\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RESULT<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa15e4e elementor-widget elementor-widget-text-editor\" data-id=\"fa15e4e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>After an initial struggle with the new system and tailored training program customer support team felt the ease of use of latest CRM features<\/li><li>Flexible approval process and very intuitive and rich email notifications<\/li><li>Pricing team have streamlined control over their daily process<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Company Profile Leading chemical supplier delivering speciality cleaning and process tailored solutions for pulp and paper making, commercial vehicle cleaning and water treatment. Business Segment Chemical Manufacturer Company size 1000+ Employees Key features Quotations, Office 365 integration Case management CHALLENGE Client is a pioneer in supplying cleaning solutions to businesses across several industry segments. Initially, &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/neoteric365.com\/resources\/case-studies\/chemical-manufacturer-2\/\"> <span class=\"screen-reader-text\">Chemical Manufacturer<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":1884,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"categories":[7],"tags":[29],"class_list":["post-1886","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-dynamics-365-erp"],"acf":[],"_links":{"self":[{"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/posts\/1886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/comments?post=1886"}],"version-history":[{"count":4,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/posts\/1886\/revisions"}],"predecessor-version":[{"id":1890,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/posts\/1886\/revisions\/1890"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/media\/1884"}],"wp:attachment":[{"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/media?parent=1886"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/categories?post=1886"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/tags?post=1886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}