{"id":1611,"date":"2024-10-22T15:30:34","date_gmt":"2024-10-22T15:30:34","guid":{"rendered":"https:\/\/neoteric365.com\/resources\/?p=1611"},"modified":"2024-10-22T15:41:12","modified_gmt":"2024-10-22T15:41:12","slug":"chemical-manufacturer","status":"publish","type":"post","link":"https:\/\/neoteric365.com\/resources\/case-studies\/chemical-manufacturer\/","title":{"rendered":"Chemical Manufacturer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1611\" class=\"elementor elementor-1611\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-663f7157 e-flex e-con-boxed e-con e-parent\" data-id=\"663f7157\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f06e1e elementor-widget elementor-widget-heading\" data-id=\"5f06e1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 09-10-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Business segment <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01d668c elementor-widget elementor-widget-text-editor\" data-id=\"01d668c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 09-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tChemical Manufacturer\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da6739c elementor-widget elementor-widget-heading\" data-id=\"da6739c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Company size<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-338cc45 elementor-widget elementor-widget-text-editor\" data-id=\"338cc45\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t1000+ employees\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c115b94 elementor-widget elementor-widget-heading\" data-id=\"c115b94\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key features<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd5916f elementor-widget elementor-widget-text-editor\" data-id=\"bd5916f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Quotations, Office 365 integration Case management<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b571fa elementor-widget elementor-widget-heading\" data-id=\"5b571fa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMPANY PROFILE<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdfcbc0 elementor-widget elementor-widget-text-editor\" data-id=\"fdfcbc0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tLeading chemical supplier delivering speciality cleaning and process tailored solutions for pulp and paper making, commercial vehicle cleaning and water treatment. \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-954ee78 elementor-widget elementor-widget-heading\" data-id=\"954ee78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CHALLENGE<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afddfbc elementor-widget elementor-widget-text-editor\" data-id=\"afddfbc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tClient is a pioneer in supplying cleaning solutions to businesses across several industry segments. Initially, Sales team use basic Excel based contact lists hosted on their internal portal to manage prospect management, client appointments, customer correspondences (phone, email, telephone conversations etc.). Day to day operations became a hassle as their business grew and felt a lack of centralized application to manage customers and keep pace with digital innovation around them lacking integration with social media and document real time document sharing such as e-invoice, quotations and approval process.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db460ff elementor-widget elementor-widget-heading\" data-id=\"db460ff\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SOLUTION<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5d0f9c elementor-widget elementor-widget-text-editor\" data-id=\"e5d0f9c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Client\u2019s major concern was customer quotation management and approval process. Neoteric365 proposed Dynamics 365 Customer Engagement to integrate all islands of manual process. Following are the organized approach:<\/p>\n<ol>\n<li>Setup Dynamics 365 Customer Engagement cloud hosted system<\/li>\n<li>Setup Prospect, Customer, Bid features and email integration<\/li>\n<li>Setup Customer quotation and approval matrix<\/li>\n<li>Data migration from excel to new CRM system<\/li>\n<li>Train customer support team to work with case management<\/li>\n<li>Create custom dashboards<\/li>\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdfd28c elementor-widget elementor-widget-heading\" data-id=\"cdfd28c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RESULT<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f37e328 elementor-widget elementor-widget-text-editor\" data-id=\"f37e328\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n<li>After an initial struggle with the new system and tailored training program customer support team felt the ease of use of latest CRM features<\/li>\n<li>Flexible approval process and very intuitive and rich email notifications<\/li>\n<li>Pricing team have streamlined control over their daily process<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Business segment Chemical Manufacturer Company size 1000+ employees Key features Quotations, Office 365 integration Case management COMPANY PROFILE Leading chemical supplier delivering speciality cleaning and process tailored solutions for pulp and paper making, commercial vehicle cleaning and water treatment. CHALLENGE Client is a pioneer in supplying cleaning solutions to businesses across several industry segments. Initially, &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/neoteric365.com\/resources\/case-studies\/chemical-manufacturer\/\"> <span class=\"screen-reader-text\">Chemical Manufacturer<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":1614,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"categories":[7],"tags":[38],"class_list":["post-1611","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-dynamics-365-crm"],"acf":[],"_links":{"self":[{"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/posts\/1611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/comments?post=1611"}],"version-history":[{"count":4,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/posts\/1611\/revisions"}],"predecessor-version":[{"id":1618,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/posts\/1611\/revisions\/1618"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/media\/1614"}],"wp:attachment":[{"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/media?parent=1611"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/categories?post=1611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neoteric365.com\/resources\/wp-json\/wp\/v2\/tags?post=1611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}