Company Profile
One of the major manufacturers and distributors of electrical terminal blocks and PCB terminal blocks over 4 decades. Executed over 1000s of projects in 80+ countries.
Business Segment
Electrical appliance manufacturer
Organization size
1000+ Employees
Integration
SAP to Dynamics 365 Customer Engagement
CHALLENGE
Customer is using SAP for manufacturing and was looking for a CRM to enhance their customized process for sales and marketing.
SOLUTION
- Several new modules were custom developed to manage data from SAP
- Data integration of Sales orders, Customers, Products
- Data migration spanning from 5+ years into Dynamics CRM 2011
RESULT
- Seamless integration between SAP to Dynamics CRM
- Near real time data exchange on Sales orders, Products and leads
- Efficient and customizable solution offered by Dynamics CRM
